Execution logs and history

Execution logs and enrollment history show how contacts move through your workflows and what happened at each step. They help you confirm automations are working and find problems quickly.

For a local service business, this is how you check whether a new lead got the confirmation text, or why a follow-up email never went out.

What you can do:

• Execution logs: see each action listed by the name you gave it, with errors highlighted and a View Details link for the full result. The Executed On field includes the time zone.
• Enrollment history: see why each contact left a workflow, such as Workflow Completed, Removed by Workflow Action or Removed by External Workflow Action.
• Highlight contact path: open the builder with the contact's route highlighted, including errors, skipped steps, their current step, and how they entered and exited.
• Go To Action: jump from an execution detail straight to that action in the builder to fix it.
• Contact history and execution history: view every action a contact has gone through across their enrollments, with breadcrumbs back to the logs.
• Filters and dates: filter by action, use preset date ranges or a custom range of up to 30 days, and show 10, 25 or 50 rows per page.

The builder also flags supported setup problems before you publish. Steps with missing fields, disconnected integrations or invalid settings get an error marker. The Resolve Errors sidebar lists them, with an Open step button and an AI-assisted How to fix option. You can save a workflow that still has errors, but you must fix any errors that block publishing before it can go live.