Calendar sync and video meeting links

Calendar sync keeps your HLB calendar and the calendar you already use in step, to help keep your availability accurate and avoid double bookings. You can connect Google, Outlook and iCloud calendars, and add automatic video meeting links with Zoom, Microsoft Teams or Google Meet.

To connect a calendar, open Settings, go to Calendars, then Connections, click Add New and sign in to the provider. For iCloud, you sign in with your Apple ID email and an app-specific password you create in your Apple account.

• Linked calendar: new appointments booked in HLB are written to this calendar, and events you create on it sync back. You can choose only one, and it needs write access.
• Conflict calendars: Busy events block your availability and Free events do not. You can add several, and read-only access is enough if you only want to pull events in.
• Outlook: only events created after you connect sync automatically, and event-style calendars are not supported.
• iCloud: works with round robin, collective, class booking and service calendars, but not simple calendars. Incoming events are treated as blocked time, no contacts are created for event guests, and blocked time you create in HLB does not sync back. Events deleted in iCloud are not removed from HLB.

For video calls, connect Zoom or Microsoft Teams from the video conferencing section of your calendar connections, then choose it as the meeting location. Each new booking gets a unique meeting link in the calendar invitation. Each user connects one video account at a time, and existing appointments are not updated. Google Meet turns on automatically when you connect Google Calendar, but links are created only when a Google Calendar is your linked calendar.

When an appointment for one service is rescheduled or canceled in a connected Google or Outlook calendar, its HLB appointment record updates to match, helping your schedule stay accurate.