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Bulk feature controls

Turn features on or off across many business accounts at once from the accounts list.

Why it matters

A plumbing company with several locations can give every branch a new tool in one step instead of updating each location by hand.

The HLB difference

HLB queues your changes and applies them automatically, so you set them once and move on while every account updates.

How it works

Select the business accounts you want on the accounts list, click Update features, and set each feature to enable or disable. Click apply and HLB processes the changes for you.

Bulk feature controls let agency admins apply one change to many client accounts at once, instead of opening each account and repeating the same steps.

From the agency view, open the accounts list and use search, sort or filters to narrow it down. Select the checkbox beside each account you want, or use Select all, confirm the selected count and open the Bulk Actions menu. Depending on your plan, permissions and configuration, actions can include enabling SaaS mode with a chosen plan, pausing accounts, enabling rebilling and managing supported account features. The menu in your account shows which actions are currently available. If different groups of accounts need different plans, run them as separate jobs.

AI Studio access has its own bulk toggle. In AI Suite, open AI setup, select accounts with the checkboxes and click Manage AI access. In the drawer, choose one setting and click Apply Changes:

  • No change keeps each account's current setting.
  • Enable for client account admins only.
  • Enable for all admins and users.
  • Disable hides AI Studio in the selected accounts.

Bulk Action History keeps a record of every submitted job. Click the clock icon on the accounts list, filter by date range and review the job ID, operation, status, user, and created and completed times. Click Show Full Details to see each account's result, including success and failed counts and any error details. Fix the underlying issue, then retry only the accounts that failed. If a job is still processing, refresh the history before you submit it again.

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