Business profile

The business profile in HLB holds key details about your business and settings that apply across your whole account. To find it, go to Settings and select the Business Profile tab. It is the first page you see in Settings.

In the general information section you can add:

• Your business logo, which can appear on invoices and emails
• A friendly business name, email, phone and website, which fill the matching account custom fields in messages, emails and workflows
• Your business niche
• A default currency for all payment pages and flows

If you want the business phone to match your HLB phone number, set up the number first, then paste it into the Business Phone field. If no currency is selected, it defaults to the country of your business address.

You can also enter your physical address, which can be used as a custom value in messages, emails, websites and funnels. Set your time zone so automated events send at the right time, and choose the platform language the account displays in. The platform language also sets the language of checkout pages and default calendar notification templates. A separate outbound language setting controls how dates and times appear in custom values you send.

General settings let you merge Facebook Messenger contacts into an existing contact with the exact same name, or turn off contact time zones so only the account time zone is used. You can also choose whether duplicate contacts are allowed and whether email or phone is checked first when matching. You can change these settings later as needed.