Usage wallet and billing

Your HLB wallet holds the credits used for supported paid services such as SMS, email and phone. Keeping it funded helps prevent interruptions to those services. The billing dashboard, under Settings, then Billing, gives you one place to manage subscriptions, saved cards, billing details, invoices, transaction history and your wallet balance.

For a local service business, this means your messages and calls can keep running without you watching the balance by hand. Auto recharge adds funds when the wallet falls below a threshold you choose, and charges your saved payment method. For example, with a recharge amount of $50 and a threshold of $25, the wallet is topped up with $50 once the balance drops below $25.

Smart adjustment (shown as Auto-update) tracks how often the same recharge amount is triggered. If it is triggered more than three times within seven days, the amount moves up to the next available level for future top-ups. You can turn this off if you want the amount to stay fixed. Auto recharge itself cannot be turned off.

Key steps and options:

• In the Wallet & Transactions tab, choose the recharge amount and the balance threshold.
• To stop automatic increases, open the three-dot menu on the auto recharge controls, choose Disable Auto-update and confirm with Yes.
• Select Add Funds to top up manually.
• Add, remove or set a primary card under payment methods. The primary card is also used for supported wallet recharges.
• Review active subscriptions and update your billing address.
• Open invoice details from your charges, where actions can include downloading the invoice as a PDF.