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Hot Local Business

Service menu booking

Let customers pick a service, then see times for the right staff.

Why it matters

Booking matches the service, duration and provider.

The HLB difference

Services connect to staff, rooms and payments.

How it works

Let customers choose a service first, then see times with the right staff and the right length.

Service menu booking gives customers one booking page where they browse your services by category, choose a staff member if you allow it and pick from available times. It suits salons, spas, massage and therapy clinics, fitness studios, pet groomers and other in-person service businesses. Service calendars do not support virtual meeting locations.

Each service is its own service calendar, with a name, description, booking link, duration and assigned staff. You group services into categories, such as hair and skin for a salon, and customers see the duration, cost and assigned staff member for each appointment.

  • In calendar preferences, turn on service-based scheduling.
  • In Calendar Settings, create a group for each category of services.
  • Create a service calendar for each service and add it to its group.
  • Create the service menu with a name, description and URL, then select and arrange the groups and services to display.
  • Choose whether customers can add guests, book more than one service or pick their staff member, and whether to show a thank you message or redirect after booking.

Availability comes from staff schedules. Under Calendar Settings, then Services, then Staff, assign each person their services and locations, set weekly hours with multiple time blocks for breaks and add date-specific changes for time off. New staff start with 9:00 AM to 5:00 PM hours, so review them before publishing. You can also set service-specific pricing, appointment limits and a role badge of up to 30 characters.

Slots run on a fixed 15-minute interval, and you can add buffer time, a minimum scheduling notice and a booking window. Service calendars can collect a form and payment at booking and reserve rooms and equipment.

For an individual appointment, you can adjust a service's price while creating, editing or duplicating it. The standard service price stays unchanged.

Ready to put this to work in your business?

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