Magic link login

Magic links give your clients one-click access to your HLB courses and client portal apps, with no username or password. When a client clicks their personal link, they are logged in and taken straight to the app they have access to, such as a course dashboard, community area or affiliate portal. This helps when a customer forgets their password or needs quick access to content you have shared.

Newly created accounts create magic links from the client portal:

• Go to Sites, open the Client Portal dropdown and select Dashboard.
• Click Generate next to Generate Magic Link.
• Choose the Custom Menu link type.
• Select the app the link should open: Courses, Affiliates or Communities.
• Click Generate, then copy the link.

Magic links generated from the client portal expire after 15 minutes, and a countdown shows how much time is left. Once a link expires, you can generate a new one. You can also add a magic link as a custom menu item in the client portal for quicker access.

For membership courses, there are two kinds of magic link. A user's magic link is for account users, for example when you share a course with several accounts, and can only be used as a custom menu link in a sidebar. A learner's magic link is meant for contacts and can be shared in emails. You can use magic links for password resets, inviting new members, email marketing and promotions, and clients can open them from any device. Magic links sent by email expire after 24 hours. Anyone with the link can access your course material. Only share a magic link with its intended recipient; do not reuse or forward customer-specific links.