Course and membership builder
Build courses and membership areas with lessons, videos and quizzes.
Why it matters
Sell training, onboarding or how-to content to customers.
The HLB difference
Courses share contacts and payments with the CRM.
How it works
Build online courses or member areas with lessons, videos and quizzes for customers or staff.
- Sign in to a supported learning app with your course credentials, open Courses and choose a course. Use Syllabus to find lessons and activities.
Let technicians and customers learn from their phones
Help technicians revisit training between jobs and let customers work through your care guides from their phones.
On supported iOS and Android apps, learners can open courses, browse the syllabus and complete supported lessons and activities. Where available, the course miniplayer keeps audio playing as they navigate course content.
See also Client portal and Community groups.
The course and membership builder lets you create, organize, publish and sell online learning from your HLB account. You build courses from modules and lessons, and add videos, quizzes, assignments and downloadable materials. Then you package courses into offers with free, one-time or recurring access.
For a local service business, a course could be customer training, an onboarding program or paid lessons in your area of expertise.
To create and launch a course:
- Go to Memberships, then Courses, then Products. Click Create New and choose Start from scratch.
- Enter the course title and description, upload a thumbnail and set pricing, then click Create Course.
- Build your content in the course editor.
- Go to Offers, click Create Offer, assign the course and set the price.
- Switch the offer from Draft to Published and save. Learners cannot see draft offers.
- Copy the offer link with the link icon and share it by email, social media or your website.
In the editor, the course map works like a table of contents. You can drag and drop content and expand or collapse modules. Course videos can be up to 5GB. Connect a supported payment provider before you sell paid access.
You can create several offers for one course with different prices or bundles, and edit the course after it is published. Learners open courses in the client portal or the Communities learning area, and workflows can give learners access automatically.
Click Customize to pick a theme and adjust colors, fonts, logo placement, the hero section and instructor details. The Neo Classic theme's newer customizer adds a search bar, content blocks and sidebar options, including a cross-sell block for another offer. You can save designs under My Templates.
Filter and sort courses in communities
In the Communities learning area, members can filter courses by topic, difficulty and language, and sort them by title, newest or oldest.
Related features
Course pricing and offers
Sell courses individually or bundled into offers.
Memberships and courses
Magic link login
Passwordless access links for members.
Memberships and courses
Certificates and badges
Issue certificates with optional expiry and reminders.
Memberships and courses
Client portal
Unified portal for courses, communities, bookings and files.
Memberships and courses
Community groups
Private community spaces with posts, channels and members.
Communities
Course importer
Move existing courses into Hot Local Business.
Memberships and courses
Ready to put this to work in your business?
Start onboarding with the Max Digital Edge team and get set up on Hot Local Business.