Branded client app

The branded client app gives your customers a native iOS and Android app with your business branding. Members can reach their courses, communities and account resources in one place, and they can join live sessions without a separate meeting app.

The app uses a unified client portal designed to bring courses, communities, memberships and billing together under one login. Existing members keep signing in with their current client portal login and do not need to be re-invited.

What members can do:

• Join supported live audio and video sessions directly from a community. Depending on how the host configures the session, these can include chat, reactions and screen sharing. Go Live is also supported in communities for interactive meeting rooms or broadcasts.
• Use the Member Hub to find billing information, subscriptions, certificates, documents, contracts and shared files. Members with shared document access can also upload files.
• Move between communities, courses and account areas from a redesigned home screen and navigation.

The branded app is an add-on service. You need organizational developer accounts with both Google and Apple. Google charges a one-time $25 fee for its developer account, and a paid Apple developer membership is $99 a year. You supply an app icon (PNG, 1024 x 1024), optional welcome carousel images (SVG, 392 x 440) and a Play Store graphic (PNG, 1024 x 500).

To promote the app, go to Sites, then QR Codes, click Create QR Code and choose the App type. Enter your App Store and Play Store links, plus an optional fallback link for other devices. One code sends iOS and Android users to the right store, and you can reuse it on print materials, websites and campaigns.