Order forms

Order forms in HLB take payments on your funnels. A one-step order form puts contact details, optional shipping, product selection and payment on one screen, and supports one-time and subscription prices.

Start by attaching products to the funnel step: open the step, go to the Products tab, click Add Product and choose a product and price. Under additional options you can:

• Allow multiple quantity, with a max per order from 1 to 999
• Set each item as a main product or a bump product

Then drag in the One Step Order element, set fields under Form options and match the colors to your brand. On supported V2 funnels, cart mode lets customers buy several products from one form. You can also show or hide product descriptions and pricing, and turn on an order bump and coupon codes.

Automatic sales receipts send proof of purchase as soon as a payment goes through, with no manual work. The customer gets an email with a downloadable PDF receipt. Receipts cover standard payments, upsells and subscription payments. Turn on the receipts toggle in your payment settings, then customize:

• The receipt title, to match your brand
• A prefix and starting number for receipt numbering (after receipts have been issued, you can raise the number but not lower it)
• The email template, including a custom branded design

If a receipt does not arrive, check that receipts are turned on, the customer's email address is valid, your template is set up and the payment went through.

Apple Pay and Google Pay work on one-step and two-step order forms when Stripe is your provider. Go to Payments, then Integrations, click Manage on Stripe, then Manage Payment Methods, turn on the wallets for your order form type and save. Test and live settings are separate, and Apple Pay also needs domain verification. Turning a wallet on does not mean every customer will see it. That depends on their country, device, browser and wallet setup, and on whether your Stripe account is eligible.