Shipping and fulfillment

Shipping and fulfillment tools are planned for HLB. The proposed feature would let a business selling physical products set delivery charges, limit its shipping area, and connect a shipping service for live rates and labels.

Planned options

• Shipping zones: you would go to Payments, then Settings, then Shipping and Delivery. You would add a zone, pick countries and states or provinces, and add rates. Each state or province could belong to only one zone.
• Conditional pricing: you could set rates by order total or item weight, such as free shipping above a set order amount.
• ZIP or postcode limits: you could restrict a zone to specific codes. You could include a prefix with a trailing asterisk, such as 56*.
• Checkout blocking: you could stop a customer from checking out without an available shipping rate for their address.

Shippo and ShipStation

You would connect Shippo or ShipStation from the app marketplace using your live token or API key. In Shippo, you would set up a package template, a sender address and shipping options. In ShipStation, you would add a ship-from location, turn on packages for your active shipping services and match your account currency. Then you would add shipping options that would show at checkout. For ShipStation, you would also set a fallback flat rate.

You would set your shipping origin in the payment settings as the sender address. You would add a weight for each product, and for each variant, so live rates could be calculated. Otherwise, a flat rate would apply.

With ShipStation, orders would sync to your ShipStation dashboard, where you would print labels and mark orders as shipped. Tracking numbers would then come back into HLB and be shared with customers.